Did you have a good experience with us?
John took the time to make sure I understood what I was buying and that I got what I wanted. I didn’t feel pressured to make a decision. This should be the benchmark for outstanding customer service. And by the way, she said yes ;)
Helpful staff. Personal attention. I enjoyed designing a custom piece with them.
As it must be for most ladies and gentlemen who are purchasing an engagement ring for their special someone, the process can be especially intimidating and even overwhelming. On the contrary to my anticipated experience, John and his son welcomed me with open arms during each of my visits and ensured that the perfect ring for my (now) fiancee became apart of our life. I honestly can't imagine the experience being any easier or feeling more supported while selecting the ring. John provided an intimate, friendly approach that is now a cherished memory of mine. His website also offers an impressive array of selections and customization options.
John and the rest of his staff provide a level of professionalism and service that was unmatched in our experience of looking for engagements rings. He is extremely knowledgeable about his rings and the ring making process, yet he remains approachable and will answer any questions you might have. The entire process was handled remarkably from start to finish on their end. My fiancée and I were so happy to purchase our ring from there.
John has always been so incredibly helpful. I couldn't ask for better help with our engagement ring. Cannot wait to work with him for our wedding bands. Much thanks John!